Compare Live Chat and Velaro Live Chat - Jul 2022

Shlomi LaviShlomi Lavi / Jul 06, 2022

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Bottom Line: Which is Better - Live Chat or Velaro Live Chat?

Velaro Live Chat is more expensive to implement (TCO) than Live Chat, and Velaro Live Chat is rated with the same score (82/100) as Live Chat (82/100). Live Chat offers users more features (9) than Velaro Live Chat (0). There is a clear winner in this case and it is Live Chat!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Live2support Inc. Vs. Velaro

Live2support Inc.: Live2Support! Live Chat Software application, is a simple plug and play hosted service and does not require any software installation or IT expertise. You just need to place HTML code into your web page to enable Live Support on your website.

Velaro: Velaro is a leading, award-winning vendor that works with big & small companies to provide packages for any budget, ensuring that clients get the best live chat experience possible! Each year, businesses spend $12 billion on technology that never gets implemented because they’re not provided with the necessary support. With more than twelve years ...

Who is more expensive? Live Chat or Velaro Live Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Live Chat and Velaro Live Chat.

Live Chat price starts at $10 per operator/month , On a scale between 1 to 10 Live Chat Software is rated 2, which is much lower than the average cost of Chat software. Velaro Live Chat price starts at $64.95 per user/month , When comparing Velaro Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Live Chat cost is around the same cost of Velaro Live Chat.

Which software includes more/better features?

We've compared Live Chat Vs. Velaro Live Chat based on some of the most important and required Chat features.

Live Chat: Billing and Invoicing, Change Management, Mobile Integration, Multi-Site Support, Remote Control Access, Reporting, Rules/Workflows, Self Service Portal.

Velaro Live Chat: We are still working to collect the list of features for Velaro Live Chat.

Target customer size

Live Chat's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a diverse range of types.

Live Chat

ITQlick rating
(4.8/5)

starts at $10 per operator/month

Live Chat Software is a growing cloud-based Help Desk software, it is designed to support small, medium and large size business. Live Chat Software received a rating of 4.8 from ITQlick team. The software cost ...

Categories: Banking CRM, Casino CRM, Channel Management, Complaint Management.

Velaro Live Chat

ITQlick rating
(4.2/5)

starts at $64.95 per user/month

Velaro’s live chat software is a robust and completely customizable tool. With everything from location-based targeting to proactive invites to branding options, we make it easy to effectively promote your bran...

Categories: Data Analysis Tools, CRM, Chat, eCommerce.

Compare specifications

Compare features

Live Chat: 9 Features

Billing and Invoicing
Change Management
Mobile Integration
Multi-Site Support
Remote Control Access
Reporting
Rules/Workflows
Self Service Portal
Service Level Agreements

Velaro Live Chat: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Live Cha...
ITQlick rating
4.8/5
Score
82/100
Pricing
2/10
License pricing
$10 per operator/month
Functionality
25
Compare
Velaro L...
ITQlick rating
4.2/5
Score
82/100
Pricing
3.8/10
License pricing
$64.95 per user/month
Functionality
4
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Compare
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.