Compare LiveChat and Velaro Live Chat - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - LiveChat or Velaro Live Chat?

Velaro Live Chat is more expensive to implement (TCO) than LiveChat, and Velaro Live Chat is rated higher (82/100) than LiveChat (78/100). LiveChat offers users more features (7) than Velaro Live Chat (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

LiveChat, Inc. Vs. Velaro

LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...

Velaro: Velaro is a leading, award-winning vendor that works with big & small companies to provide packages for any budget, ensuring that clients get the best live chat experience possible! Each year, businesses spend $12 billion on technology that never gets implemented because they’re not provided with the necessary support. With more than twelve years ...

Who is more expensive? LiveChat or Velaro Live Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveChat and Velaro Live Chat.

LiveChat price starts at $16 per agent/month , On a scale between 1 to 10 LiveChat is rated 2, which is much lower than the average cost of Chat software. Velaro Live Chat price starts at $64.95 per user/month , When comparing Velaro Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: LiveChat cost is around the same cost of Velaro Live Chat.

Which software includes more/better features?

We've compared LiveChat Vs. Velaro Live Chat based on some of the most important and required Chat features.

LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.

Velaro Live Chat: We are still working to collect the list of features for Velaro Live Chat.

Target customer size

LiveChat is flexible enough to meet the needs of any business regardless of the size and type. Customers of the software include businesses of all sizes and a diverse range of types.