Compare Live desk and Live desk - Nov 2019

Shlomi LaviShlomi Lavi / Nov 08, 2019

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Bottom Line: Which is Better - Live desk or Live desk?

Live desk is more expensive to implement (TCO) than Live desk, and Live desk is rated with the same score (51/100) as Live desk (51/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Corporation Vs. Zoho Corporation

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Live desk or Live desk?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Live desk and Live desk.

Live desk price starts at $99 per user/month , On a scale between 1 to 10 Live desk is rated 6, which is similar to the average cost of CRM software. Live desk price starts at $99 per user/month , When comparing Live desk to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Live desk cost is around the same cost of Live desk.

Which software includes more/better features?

We've compared Live desk Vs. Live desk based on some of the most important and required CRM features.

Live desk: Data Import/Export, Basic Reports, Online Customer Support.

Live desk: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software mainly constitute of small and medium businesses. Customers of the software mainly constitute of small and medium businesses.

Live desk

ITQlick rating
(4.2/5)

starts at $99 per user/month

Live Desk is a help desk and customer relationship management solution for small and medium businesses. Other than CRM, it offers various customization, reporting, and monitoring services. The software ...

Categories: , Online Community.

Live desk

ITQlick rating
(4.2/5)

starts at $99 per user/month

Live Desk is a help desk and customer relationship management solution for small and medium businesses. Other than CRM, it offers various customization, reporting, and monitoring services. The software ...

Categories: , Online Community.

Compare specifications

Compare features

Live desk: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Live desk: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Live des...
ITQlick rating
4.2/5
Score
51/100
Pricing
6.2/10
License pricing
$99 per user/month
Functionality
5
Compare
Live des...
ITQlick rating
4.2/5
Score
51/100
Pricing
6.2/10
License pricing
$99 per user/month
Functionality
5
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.