Shlomi Lavi /
Oct 07, 2022
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Bottom Line: Which is Better - LiveAgent or CHEMCAD?
CHEMCAD is more expensive to implement (TCO) than LiveAgent, and CHEMCAD is rated higher (89/100) than LiveAgent (80/100). LiveAgent offers users more features (5) than CHEMCAD (3).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Quality Unit Vs. Chemstations
Quality Unit: Quality Unit is a privately owned software development and technology company.
We specialize in software development of web based products and information systems designed for mid to large sized companies.
Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Chemstations: Chemstations and its chemical process simulation software CHEMCAD have been evolving with the highly dynamic chemical engineering industry. We believe in the value that chemical engineers bring to our world and we are dedicated to providing tools that help advance the field.
Who is more expensive? LiveAgent or CHEMCAD?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveAgent and CHEMCAD.
LiveAgent price starts at $15 per agent/month , On a scale between 1 to 10 LiveAgent is rated 2, which is much lower than the average cost of Help Desk software. CHEMCAD accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LiveAgent is rated 2, which is much lower than the average cost of Help Desk software.
Bottom line: CHEMCAD is more expensive than LiveAgent.
Which software includes more/better features?
We've compared LiveAgent Vs. CHEMCAD based on some of the most important and required Help Desk features.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
CHEMCAD: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include businesses of all sizes and a wide range of types. and CHEMCAD's target customer size include: Small, medium and large size businesses.