Compare LiveAgent and EmployeeConnect - Oct 2022
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Bottom Line: Which is Better - LiveAgent or EmployeeConnect?
EmployeeConnect is more expensive to implement (TCO) than LiveAgent, and EmployeeConnect is rated higher (85/100) than LiveAgent (80/100). LiveAgent offers users more features (5) than EmployeeConnect (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Quality Unit Vs. EmployeeConnect
Quality Unit: Quality Unit is a privately owned software development and technology company. We specialize in software development of web based products and information systems designed for mid to large sized companies. Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
EmployeeConnect: Since 1997, EmployeeConnect is committed to deliver innovative HR solutions that challenge the traditional boundaries of HR. Our complete HR suite provides an integrated platform that transforms the way people are managed and engaged to result in improved performance outcomes.
Who is more expensive? LiveAgent or EmployeeConnect?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveAgent and EmployeeConnect.
LiveAgent price starts at $15 per agent/month , On a scale between 1 to 10 LiveAgent is rated 2, which is much lower than the average cost of Help Desk software. EmployeeConnect price starts at $8 per employee/month , When comparing EmployeeConnect to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: EmployeeConnect is more expensive than LiveAgent.
Which software includes more/better features?
We've compared LiveAgent Vs. EmployeeConnect based on some of the most important and required Help Desk features.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
EmployeeConnect: We are still working to collect the list of features for EmployeeConnect.
Target customer size
Customers of the software include businesses of all sizes and a wide range of types. and EmployeeConnect's target customer size include: Small, medium and large size businesses.
EmployeeConnect
starts at $8 per employee/month
EmployeeConnect is a human resource software that allows businesses to customize forms, reports, workflow and menus to fit their team.
Compare PricingCompare specifications
LiveAgent Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> LiveAgent review |
Company: | Quality Unit |
Pricing: | starts at $15 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | LiveAgent review, LiveAgent pricing, LiveAgent alternatives |
EmployeeConnect Specifications
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Employee Engagement -> EmployeeConnect review |
Company: | EmployeeConnect |
Pricing: | starts at $8 per employee/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | EmployeeConnect review, EmployeeConnect pricing, EmployeeConnect alternatives |
Compare features
LiveAgent: 5 Features
EmployeeConnect: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.