Shlomi Lavi /
Oct 10, 2022
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Bottom Line: Which is Better - LiveAgent or Flokzu?
Flokzu is more expensive to implement (TCO) than LiveAgent, and Flokzu is rated with the same score (80/100) as LiveAgent (80/100). Flokzu offers users more features (8) than LiveAgent (5).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Quality Unit Vs. Flokzu
Quality Unit: Quality Unit is a privately owned software development and technology company.
We specialize in software development of web based products and information systems designed for mid to large sized companies.
Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Flokzu: Flokzu is a global data innovation leader delivering software to manage, integrate and analyze data, in the cloud or on-premises, throughout the entire data life cycle.
Who is more expensive? LiveAgent or Flokzu?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveAgent and Flokzu.
LiveAgent price starts at $15 per agent/month , On a scale between 1 to 10 LiveAgent is rated 2, which is much lower than the average cost of Help Desk software. Flokzu price starts at $14 per month , When comparing Flokzu to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Flokzu is more expensive than LiveAgent.
Which software includes more/better features?
We've compared LiveAgent Vs. Flokzu based on some of the most important and required Help Desk features.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
Flokzu: Project Collaboration, Business Performance Optimization, Business performance management, Data Mapping, Lifecycle Management.
Target customer size
Customers of the software include businesses of all sizes and a wide range of types. and Flokzu's target customer size include: Small, medium and large size businesses.