Compare LiveAgent and Infor SyteLine - Oct 2022
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Bottom Line: Which is Better - LiveAgent or Infor SyteLine?
Infor SyteLine is more expensive to implement (TCO) than LiveAgent, and Infor SyteLine is rated higher (86/100) than LiveAgent (80/100). Infor SyteLine offers users more features (15) than LiveAgent (5).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Quality Unit Vs. Infor Global Solutions
Quality Unit: Quality Unit is a privately owned software development and technology company. We specialize in software development of web based products and information systems designed for mid to large sized companies. Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...
Infor Global Solutions: Infor Global Solutions is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning (ERP) to supply chain and customer relationships.
Who is more expensive? LiveAgent or Infor SyteLine?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveAgent and Infor SyteLine.
LiveAgent price starts at $15 per agent/month , On a scale between 1 to 10 LiveAgent is rated 2, which is much lower than the average cost of Help Desk software. Infor SyteLine price starts at $150 per user/month , When comparing Infor SyteLine to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: LiveAgent cost is around the same cost of Infor SyteLine.
Which software includes more/better features?
We've compared LiveAgent Vs. Infor SyteLine based on some of the most important and required Help Desk features.
LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.
Infor SyteLine: Advanced Shipment Notification, Inventory Management, Order Processing Management, Supplier Management, Supply Chain Analytics.
Target customer size
Customers of the software include businesses of all sizes and a wide range of types. InforSyteLine is designed for the manufacturing industry and supports a variety of sectors that include metal fabrication, industrial equipment & machinery, high technology and electronics to name a few.
Infor SyteLine
starts at $150 per user/month
Infor SyteLine Cloudsuite industrial (SyteLine) software is a cloud-based enterprise resource planning (ERP) solution designed specifically for make-to-stock, engineer-to-order, make-to-order, and mixed-mode ma...
Compare PricingCompare specifications
LiveAgent Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> LiveAgent review |
Company: | Quality Unit |
Pricing: | starts at $15 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | LiveAgent review, LiveAgent pricing, LiveAgent alternatives |
Infor SyteLine Specifications
ITQlick Score: | 86/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Business performance management -> Infor SyteLine review |
Company: | Infor Global Solutions |
Pricing: | starts at $150 per user/month |
Typical customers: | Start up, Small business, Medium business |
Platforms: | Desktop, Cloud |
Links: | Infor SyteLine review, Infor SyteLine pricing, Infor SyteLine alternatives |
Compare features
LiveAgent: 5 Features
Infor SyteLine: 15 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.