Compare LiveAgent and MAI - Objectives & Plans - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - LiveAgent or MAI - Objectives & Plans?

MAI - Objectives & Plans is more expensive to implement (TCO) than LiveAgent, and LiveAgent is rated higher (80/100) than MAI - Objectives & Plans (57/100). LiveAgent offers users more features (5) than MAI - Objectives & Plans (0). There is a clear winner in this case and it is LiveAgent!

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Quality Unit Vs. EHA Soft Solutions Ltd.

Quality Unit: Quality Unit is a privately owned software development and technology company. We specialize in software development of web based products and information systems designed for mid to large sized companies. Today, more than 19,000 customers worldwide are operating with our products, spanning a wide variety of projects, from small personal webs...

EHA Soft Solutions Ltd.: EHA Soft Solutions offers SHEQ (Safety, Health, Environment and Quality) Compliance Software. The mai™ (which means Measure, Analyse and Improve) Management System is a Software tool to help organisations implement and maintain their systems in compliance with ISO/OHSAS standards and regulatory requirements (e.g. ISO9001, OHSAS18001, ISO14001 and I...

Who is more expensive? LiveAgent or mai - Objectives & Plans?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveAgent and mai - Objectives & Plans.

LiveAgent price starts at $15 per agent/month , On a scale between 1 to 10 LiveAgent is rated 2, which is much lower than the average cost of Help Desk software. mai - Objectives & Plans accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LiveAgent is rated 2, which is much lower than the average cost of Help Desk software.

Bottom line: mai - Objectives & Plans is more expensive than LiveAgent.

Which software includes more/better features?

We've compared LiveAgent Vs. MAI - Objectives & Plans based on some of the most important and required Help Desk features.

LiveAgent: Chat, Email integration, IT Asset Management, Network Management, Ticket Management.

mai - Objectives & Plans: We are still working to collect the list of features for mai - Objectives & Plans.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. and mai - Objectives & Plans's target customer size include: Start up, Small business, Medium business, Large business.