Compare LiveChat and SnapEngage Live Chat - Jun 2022
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Bottom Line: Which is Better - LiveChat or SnapEngage Live Chat?
SnapEngage Live Chat is more expensive to implement (TCO) than LiveChat, and SnapEngage Live Chat is rated higher (83/100) than LiveChat (78/100). LiveChat offers users more features (7) than SnapEngage Live Chat (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LiveChat, Inc. Vs. SnapEngage
LiveChat, Inc.: Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.We believe that every business with a website needs tools to communicate with its customers. LiveChat fills in for phone calls, which are expensive and e-mails, which...
SnapEngage: The internet was like a giant shopping mall. A giant shopping mall full of things to buy and informative signage. It was great except for the fact that there was no one around. It was empty. A tumbleweed might have blown by, if only to accentuate the absolute emptiness of the place. We wanted to change that. You know that sigh of relief when you ge...
Who is more expensive? LiveChat or SnapEngage Live Chat?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveChat and SnapEngage Live Chat.
LiveChat price starts at $16 per agent/month , On a scale between 1 to 10 LiveChat is rated 2, which is much lower than the average cost of Chat software. SnapEngage Live Chat price starts at $16 per user/year , When comparing SnapEngage Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: LiveChat cost is around the same cost of SnapEngage Live Chat.
Which software includes more/better features?
We've compared LiveChat Vs. SnapEngage Live Chat based on some of the most important and required Chat features.
LiveChat: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting.
SnapEngage Live Chat: We are still working to collect the list of features for SnapEngage Live Chat.
Target customer size
LiveChat is flexible enough to meet the needs of any business regardless of the size and type. The software is a useful solution for businesses of all sizes and a variety of types.
SnapEngage Live Chat
starts at $16 per user/year
SnapEngage Live Chat is a web based live chat and customer support solution for businesses of all sizes. It offers such capabilities as agent scheduling, assignment management, customizable branding, and others...
Compare PricingCompare specifications
LiveChat Specifications
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> LiveChat review |
Company: | LiveChat, Inc. |
Pricing: | starts at $16 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | LiveChat review, LiveChat pricing, LiveChat alternatives |
SnapEngage Live Chat Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> SnapEngage Live Chat review |
Company: | SnapEngage |
Pricing: | starts at $16 per user/year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | SnapEngage Live Chat review, SnapEngage Live Chat pricing, SnapEngage Live Chat alternatives |
Compare features
LiveChat: 7 Features
SnapEngage Live Chat: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.