Compare Livehelpnow and monday.com - Feb 2023

Shlomi LaviShlomi Lavi / Feb 28, 2023

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Bottom Line: Which is Better - Livehelpnow or monday.com?

monday.com is more expensive to implement (TCO) than Livehelpnow, and monday.com is rated higher (98/100) than Livehelpnow (76/100). monday.com offers users more features (35) than Livehelpnow (3). There is a clear winner in this case and it is monday.com!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Livehelpnow Vs. monday.com

Livehelpnow: LiveHelpNow is focused on providing solutions to online commerce. These solutions include web based tools that enable businesses to provide the same or better service than their often bigger and better financed competitors. We know and understand business' challenges, have spent years managing sales and customer service operations and have ap...

monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...

Who is more expensive? Livehelpnow or monday.com?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Livehelpnow and monday.com.

Livehelpnow price starts at $21 per month , On a scale between 1 to 10 Livehelpnow is rated 4, which is lower than the average cost of Chat software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: Livehelpnow cost is around the same cost of monday.com.

Which software includes more/better features?

We've compared Livehelpnow Vs. monday.com based on some of the most important and required Chat features.

Livehelpnow: Data Import/Export, Basic Reports, Online Customer Support.

monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.

Target customer size

LiveHelpNow is suitable for websites of all shapes and sizes that are looking for a way to connect with their customers and improve their customer service.

Monday.



Livehelpnow

ITQlick rating
(4.6/5)

starts at $21 per month

LiveHelpNow is a help desk software designed to help website owners personalize their customer support. The help desk solution can help users to connect with their customers directly like they do in a t...

Categories: Document Management, Banking CRM, Casino CRM, Complaint Management.

monday.com

ITQlick rating
(4.7/5)

starts at $10 per seat/month

monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows ...

Categories: Fixed Asset Management, Budgeting & CPM, Strategic Planning, Business performance management, Performance Management.

Compare specifications

Compare features

Livehelpnow: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

monday.com: 35 Features

Basic Reports
Chat
Customizable Categories
Dashboard
HR Analytics
Human Resources
Employee Onboarding
Workforce Management
Agile Project Management
Budget & Expense Management
Collaboration
Project Management
Resource Management
Task Management
Project Management
Project Collaboration
Project Planning
Project Portfolio Management
Dashboarding
Budgeting & CPM
Customer Service
Customer Relationship Management
Contract Management
Equipment Management
Project Management
Service Management
Lead Management
Expense Management
Categorizing
Collaboration Center
Team Collaboration
Lifecycle Management
Process Analysis
Business Process
IT Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Livehelpnow
ITQlick rating
4.6/5
Score
76/100
Pricing
4/10
License pricing
$21 per month
Functionality
31
Compare
monday.c...
ITQlick rating
4.7/5
Score
98/100
Pricing
4/10
License pricing
$10 per seat/month
Functionality
92
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.