Compare Livehelpnow and Olark - Mar 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Livehelpnow or Olark?

Livehelpnow is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than Livehelpnow (76/100). Both tools offer the same amount of features.

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Livehelpnow Vs. Olark

Livehelpnow: LiveHelpNow is focused on providing solutions to online commerce. These solutions include web based tools that enable businesses to provide the same or better service than their often bigger and better financed competitors. We know and understand business' challenges, have spent years managing sales and customer service operations and have ap...

Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...

Who is more expensive? Livehelpnow or Olark?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Livehelpnow and Olark.

Livehelpnow price starts at $21 per month , On a scale between 1 to 10 Livehelpnow is rated 4, which is lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Livehelpnow is more expensive than Olark.

Which software includes more/better features?

We've compared Livehelpnow Vs. Olark based on some of the most important and required Chat features.

Livehelpnow: Data Import/Export, Basic Reports, Online Customer Support.

Olark: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

LiveHelpNow is suitable for websites of all shapes and sizes that are looking for a way to connect with their customers and improve their customer service. Olark is suitable for startup marketers, small companies and companies providing online services.