Shlomi Lavi / Aug 11, 2020
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LiveVox Predictive Dialer is more expensive to implement (TCO) than CenterWare Inbound, CenterWare Inbound is rated higher (91/100) than LiveVox Predictive Dialer (87/100). LiveVox Predictive Dialer offers more features (3) to their users than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for LiveVox Predictive Dialer and CenterWare Inbound.
LiveVox Predictive Dialer price starts at $2,500 per month , on a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software.
Bottom line: LiveVox Predictive Dialer is more expensive than CenterWare Inbound.
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared LiveVox Predictive Dialer Vs. CenterWare Inbound based on some of the most important and required Call Center features. LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support. CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
LiveVox Predictive Dialer's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.
starts at $2,500 per month
LiveVox Predictive Dialer is a cloud-based call center that is suitable for businesses of any size from small businesses, medium-sized businesses, and large enterprises. With LiveVox Predictive Dialer, users ca...
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CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare Pricing| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: | (4.3/5) |
| Pricing: | 6/10 - average cost |
| Category: | Call Center -> LiveVox Predictive Dialer |
| Company: | LiveVox |
| Pricing: | starts at $2,500 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | LiveVox Predictive Dialer review, LiveVox Predictive Dialer pricing, LiveVox Predictive Dialer alternatives |
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.6/5) |
| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CenterWare Inbound |
| Company: | Nuxiba Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.