Compare LiveVox Predictive Dialer and CloudCall - Jul 2022
Compare Pricing
Shlomi Lavi / Jul 28, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - LiveVox Predictive Dialer or CloudCall?
LiveVox Predictive Dialer is more expensive to implement (TCO) than CloudCall, and LiveVox Predictive Dialer is rated higher (87/100) than CloudCall (81/100). CloudCall offers users more features (5) than LiveVox Predictive Dialer (3).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LiveVox Vs. Cloudcall Group
LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...
Cloudcall Group : Founded in 2012, Cloudcall Group is a leading software and cloud services business that specialises in developing, supplying and supporting advanced telecommunications technology. We have a dedicated team of development, technology and product experts whose sole purpose is to make our customers’ lives easier by consistently providing innovative ...
Who is more expensive? LiveVox Predictive Dialer or CloudCall?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveVox Predictive Dialer and CloudCall.
LiveVox Predictive Dialer price starts at $2,500 per month , On a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software. CloudCall price starts at $15 per user/month , When comparing CloudCall to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: LiveVox Predictive Dialer is more expensive than CloudCall.
Which software includes more/better features?
We've compared LiveVox Predictive Dialer Vs. CloudCall based on some of the most important and required Call Center features.
LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.
CloudCall: Chat, Campaign Management, Call Recording, Inbound Call Center, Outbound Call Center.
Target customer size
LiveVox Predictive Dialer's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.
Compare specifications
LiveVox Predictive Dialer Specifications
| ITQlick Score: | 87/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> LiveVox Predictive Dialer review |
| Company: | LiveVox |
| Pricing: | starts at $2,500 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | LiveVox Predictive Dialer review, LiveVox Predictive Dialer pricing, LiveVox Predictive Dialer alternatives |
CloudCall Specifications
| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> CloudCall review |
| Company: | Cloudcall Group |
| Pricing: | starts at $15 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | CloudCall review, CloudCall pricing, CloudCall alternatives |
Compare features
LiveVox Predictive Dialer: 3 Features
CloudCall: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.