Compare LiveVox Predictive Dialer and RingCentral Office - Jun 2022
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Bottom Line: Which is Better - LiveVox Predictive Dialer or RingCentral Office?
LiveVox Predictive Dialer is more expensive to implement (TCO) than RingCentral Office, and LiveVox Predictive Dialer is rated higher (87/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than LiveVox Predictive Dialer (3).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LiveVox Vs. RingCentral
LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who is more expensive? LiveVox Predictive Dialer or RingCentral?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveVox Predictive Dialer and RingCentral.
LiveVox Predictive Dialer price starts at $2,500 per month , On a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: LiveVox Predictive Dialer cost is around the same cost of RingCentral.
Which software includes more/better features?
We've compared LiveVox Predictive Dialer Vs. RingCentral Office based on some of the most important and required Call Center features.
LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.
RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.
Target customer size
LiveVox Predictive Dialer's typical customers include: Small, medium and large size businesses, and RingCentral's target customer size include: SMBs.
RingCentral Office
starts at $20 per user/month
RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.
Compare PricingCompare specifications
LiveVox Predictive Dialer Specifications
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> LiveVox Predictive Dialer review |
Company: | LiveVox |
Pricing: | starts at $2,500 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | LiveVox Predictive Dialer review, LiveVox Predictive Dialer pricing, LiveVox Predictive Dialer alternatives |
RingCentral Office Specifications
ITQlick Score: | 72/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> RingCentral Office review |
Company: | RingCentral |
Pricing: | starts at $20 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | RingCentral Office review, RingCentral Office pricing, RingCentral Office alternatives |
Compare features
LiveVox Predictive Dialer: 3 Features
RingCentral: 13 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.