Compare LiveVox Predictive Dialer and SafeSoft Contact Center - Jun 2022
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Bottom Line: Which is Better - LiveVox Predictive Dialer or SafeSoft Contact Center?
SafeSoft Contact Center is more expensive to implement (TCO) than LiveVox Predictive Dialer, and LiveVox Predictive Dialer is rated higher (87/100) than SafeSoft Contact Center (60/100). LiveVox Predictive Dialer offers users more features (3) than SafeSoft Contact Center (0). There is a clear winner in this case and it is LiveVox Predictive Dialer!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LiveVox Vs. SafeSoft Solutions
LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...
SafeSoft Solutions: SafeSoft Solutions provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to provide a comprehe...
Who is more expensive? LiveVox Predictive Dialer or SafeSoft Cloud Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveVox Predictive Dialer and SafeSoft Cloud Contact Center.
LiveVox Predictive Dialer price starts at $2,500 per month , On a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software. SafeSoft Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software.
Bottom line: LiveVox Predictive Dialer cost is around the same cost of SafeSoft Cloud Contact Center.
Which software includes more/better features?
We've compared LiveVox Predictive Dialer Vs. SafeSoft Contact Center based on some of the most important and required Call Center features.
LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.
SafeSoft Cloud Contact Center: We are still working to collect the list of features for SafeSoft Cloud Contact Center.
Target customer size
LiveVox Predictive Dialer's typical customers include: Small, medium and large size businesses, SafeSoft Cloud Contact Center has a huge client-base engaging with wide array of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and even large enterprises utilizing the potential of IT, data and web hosting and information related services, mainly with the contact center management.
SafeSoft Contact Center
The SafeSoft Cloud Contact Center is a cloud-based contact management software that is robust and integrated with various features such as predictive dialer and inbound call support.
Compare PricingCompare specifications
LiveVox Predictive Dialer Specifications
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> LiveVox Predictive Dialer review |
Company: | LiveVox |
Pricing: | starts at $2,500 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | LiveVox Predictive Dialer review, LiveVox Predictive Dialer pricing, LiveVox Predictive Dialer alternatives |
SafeSoft Contact Center Specifications
ITQlick Score: | 60/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> SafeSoft Contact Center review |
Company: | SafeSoft Solutions |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | SafeSoft Contact Center review, SafeSoft Contact Center pricing, SafeSoft Contact Center alternatives |
Compare features
LiveVox Predictive Dialer: 3 Features
SafeSoft Cloud Contact Center: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.