Shlomi Lavi /
Mar 03, 2022
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Bottom Line: Which is Better - LogicMonitor or ServiceDesk Plus Standard Edit?
LogicMonitor is more expensive to implement (TCO) than ServiceDesk Plus Standard Edit, and LogicMonitor is rated higher (79/100) than ServiceDesk Plus Standard Edit (76/100). ServiceDesk Plus Standard Edit offers users more features (6) than LogicMonitor (3).
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LogicMonitor Inc. Vs. ManageEngine
LogicMonitor Inc.: LogicMonitor is the SaaS-based monitoring solution that dramatically reduces the complexity and staff time required to effectively monitor your IT infrastructure — whether on-premise, physical, virtual, or in the cloud. LogicMonitor contains embedded knowledge of everything in your technology stack — networking gear, servers, hypervisors, applicati...
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Who is more expensive? LogicMonitor or ServiceDesk Plus Standard Edit?
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LogicMonitor and ServiceDesk Plus Standard Edit.
LogicMonitor price starts at $20 per user/month , On a scale between 1 to 10 LogicMonitor Hosted Monitoring Service is rated 6, which is similar to the average cost of Network Monitoring software. ServiceDesk Plus Standard Edit price starts at $495 per year , When comparing ServiceDesk Plus Standard Edit to its competitors, the software is rated 4 - lower than the average Network Monitoring software cost.
Bottom line: LogicMonitor is more expensive than ServiceDesk Plus Standard Edit.
Which software includes more/better features?
We've compared LogicMonitor Vs. ServiceDesk Plus Standard Edit based on some of the most important and required Network Monitoring features.
LogicMonitor: Data Import/Export, Basic Reports, Online Customer Support.
ServiceDesk Plus Standard Edit: Billing and Invoicing, Knowledge Base/FAQ, LDAP/Active Directory Synchronization, Multi-Site Support, Self Service Portal.
Target customer size
Customers of the software include businesses of all sizes. ServiceDesk Plus Standard Edition is applicable for startup businesses that provide IT support to clients.