Shlomi Lavi /
Mar 02, 2022
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Bottom Line: Which is Better - LogicMonitor or Whatfix?
LogicMonitor is more expensive to implement (TCO) than Whatfix, and LogicMonitor is rated higher (79/100) than Whatfix (77/100). LogicMonitor offers users more features (3) than Whatfix (0).
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LogicMonitor Inc. Vs. WHATFIX
LogicMonitor Inc.: LogicMonitor is the SaaS-based monitoring solution that dramatically reduces the complexity and staff time required to effectively monitor your IT infrastructure — whether on-premise, physical, virtual, or in the cloud. LogicMonitor contains embedded knowledge of everything in your technology stack — networking gear, servers, hypervisors, applicati...
WHATFIX: Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. Our patent pending technology can be integrated with ease across all user touch-points inside web applications. We empower businesses to ease user onboarding, improve support and reduce training effort.
Who is more expensive? LogicMonitor or Whatfix?
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LogicMonitor and Whatfix.
LogicMonitor price starts at $20 per user/month , On a scale between 1 to 10 LogicMonitor Hosted Monitoring Service is rated 6, which is similar to the average cost of Network Monitoring software. Whatfix price starts at $1,200 per year , When comparing Whatfix to its competitors, the software is rated 6 - similar to the average Network Monitoring software cost.
Bottom line: LogicMonitor cost is around the same cost of Whatfix.
Which software includes more/better features?
We've compared LogicMonitor Vs. Whatfix based on some of the most important and required Network Monitoring features.
LogicMonitor: Data Import/Export, Basic Reports, Online Customer Support.
Whatfix: We are still working to collect the list of features for Whatfix.
Target customer size
Customers of the software include businesses of all sizes. The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service.