Compare LogMeIn Rescue and TeamViewer - Apr 2022

Shlomi LaviShlomi Lavi / Apr 22, 2022

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Bottom Line: Which is Better - LogMeIn Rescue or TeamViewer?

LogMeIn Rescue is more expensive to implement (TCO) than TeamViewer, and TeamViewer is rated higher (92/100) than LogMeIn Rescue (85/100). TeamViewer offers users more features (5) than LogMeIn Rescue (3). There is a clear winner in this case and it is TeamViewer!

Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

LogMeIn Vs. TeamViewer

LogMeIn: LogMeIn is a public company that provides software as a service-based solution for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices.

TeamViewer: TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH was founded in 2005 and is fully focused on development and distribution of high-end solutions for online collaboration and communication. A fast start and high growth rates have led to more than ...

Who is more expensive? LogMeIn Rescue or TeamViewer?

The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LogMeIn Rescue and TeamViewer.

LogMeIn Rescue price starts at $108.25 per month , On a scale between 1 to 10 LogMeIn Rescue is rated 6, which is similar to the average cost of Remote Support software. TeamViewer price starts at $23.90 per user/month , When comparing TeamViewer to its competitors, the software is rated 6 - similar to the average Remote Support software cost.

Bottom line: LogMeIn Rescue cost is around the same cost of TeamViewer.

Which software includes more/better features?

We've compared LogMeIn Rescue Vs. TeamViewer based on some of the most important and required Remote Support features.

LogMeIn Rescue: Data Import/Export, Basic Reports, Online Customer Support.

TeamViewer: Chat, Project Collaboration, Document Management, Scheduling, Remote Support.

Target customer size

LogMeIn Rescue is suitable for education, healthcare, HW/SW vendors, enterprise IT, IT service providers and telecom industries. and TeamViewer's target customer size include: Small, medium and large size businesses.



LogMeIn Rescue

ITQlick rating
(3.8/5)

starts at $108.25 per month

LogMeIn Rescue is a remote support solution that can help support technicians to respond to online customer requests easily and conduct remote support sessions. The installation process is easy for bothparties ...

Categories: Help Desk, Team Collaboration.

TeamViewer

ITQlick rating
(4.6/5)

starts at $23.90 per user/month

TeamViewer is a cloud-based Video Conferencing software that enables its users to manage their network operations through an integrated monitoring solution.

Categories: Online Meeting, Video Conferencing, Document Management, Team Collaboration, File Sharing.

Compare specifications

Compare features

LogMeIn Rescue: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

TeamViewer: 5 Features

Chat
Project Collaboration
Document Management
Scheduling
Remote Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
LogMeIn ...
ITQlick rating
3.8/5
Score
85/100
Pricing
6.6/10
License pricing
$108.25 per month
Functionality
5
Compare
TeamViewer
ITQlick rating
4.6/5
Score
92/100
Pricing
6/10
License pricing
$23.90 per user/month
Functionality
15
ConnectW...
ITQlick rating
4.7/5
Score
94/100
Pricing
2/10
License pricing
$27 per user/month
Functionality
15
Zoho Ass...
ITQlick rating
4.5/5
Score
90/100
Pricing
2/10
License pricing
$10 per technician/month
Functionality
10
GoToMyPC
ITQlick rating
4.6/5
Score
86/100
Pricing
6.4/10
License pricing
$28 per computer/month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.