Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - LogMeIn Rescue or Zoho Assist?
LogMeIn Rescue is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than LogMeIn Rescue (85/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LogMeIn Vs. Zoho
LogMeIn: LogMeIn is a public company that provides software as a service-based solution for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices.
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? LogMeIn Rescue or Zoho Assist?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LogMeIn Rescue and Zoho Assist.
LogMeIn Rescue price starts at $108.25 per month , On a scale between 1 to 10 LogMeIn Rescue is rated 6, which is similar to the average cost of Remote Support software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: LogMeIn Rescue is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared LogMeIn Rescue Vs. Zoho Assist based on some of the most important and required Remote Support features.
LogMeIn Rescue: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
LogMeIn Rescue is suitable for education, healthcare, HW/SW vendors, enterprise IT, IT service
providers and telecom industries. ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.