Compare Loopio and 8x8 Contact Center - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Loopio or 8x8 Contact Center?

Loopio is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than Loopio (78/100). 8x8 Contact Center offers users more features (14) than Loopio (10). There is a clear winner in this case and it is 8x8 Contact Center!

Looking for the right Proposal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Loopio Vs. 8x8, INC

Loopio: Escape the endless cycles of searching for content and racing against tight deadlines. With Loopios RFP software, you can bring all your RFP content and your team together in one intelligent workspace, making it easier to find the content you need and keep your projects on track.

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? Loopio or 8x8 Contact Center?

The real total cost of ownership (TCO) of Proposal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Loopio and 8x8 Contact Center.

Loopio accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Loopio is rated 10, which is much higher than the average cost of Proposal Management software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Proposal Management software cost.

Bottom line: Loopio is more expensive than 8x8 Contact Center.

Which software includes more/better features?

We've compared Loopio Vs. 8x8 Contact Center based on some of the most important and required Proposal Management features.

Loopio: Version Control, Collaboration, Document Management, Task Management, Knowledge Management, Automatic Formatting, Content Repository, Revision Management.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

Loopio's typical customers include: Medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.