Compare Lucrativ vs Symantec ServiceDesk

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Lucrativ
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
88/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$50 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Symantec
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
75/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Pipedrive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
19
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
36
Fit small business
Fit medium business
Fit large business
Software review
Nimble
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review

Lucrativ Vs. Symantec ServiceDesk: Which is better?

Shlomi Lavi / Apr 16, 2020

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Lucrativ: Lucrativ is a multichannel intelligent customer relationship management and sales acceleration and automation platform suitable for businesses of all sizes

Symantec: Symantec helps consumers and organizations secure and manage their information-driven world. Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more points, more completely and efficiently than any other company. Our company’s unique focus is to eliminate risks to information, technology and processes independent of the device, platform, interaction or location.

Pricing/cost comparison

The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Lucrativ TCO and Symantec ServiceDesk total cost to help with the total cost of ownership calculation.

Lucrativ price Starting from $50 per user/month , on a scale between 1 to 10 Lucrativ is rated 2, which is much lower than the average cost of CRM software. Symantec ServiceDesk accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Lucrativ is rated 2, which is much lower than the average cost of CRM software.

Bottom line:Symantec ServiceDesk is more expensive than Lucrativ.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Lucrativ Vs. Symantec ServiceDesk based on some of the most important and required CRM features.
Lucrativ: We are still working to collect the list of features of Lucrativ. .
Symantec ServiceDesk list of features include the following: We are still working to collect the list of features of Symantec ServiceDesk.

Target customer size

Lucrativ's typical customers include: Small business, and Symantec ServiceDesk's target customer size include: Small business, Medium business, Large business.

Lucrativ

ITQlick rating
(5/5)

Starting from $50 per user/month

Lucrativ is a cloud-based and on-premise customer relations management software that is designed to help users automate daily processes through streamlined management. Users are also able to create custom busin...

Categories: Channel Management, Lead Generation, Campaign Management, Contact management, Email marketing.

Symantec ServiceDesk

ITQlick rating
(4.5/5)

Symantec ServiceDesk is a leading cloud-based CRM software, it is designed to support small, medium and large size business. Symantec ServiceDesk received a rating of 4.5 from ITQlick team. The software cost is...

Categories: CRM, Complaint Management, Customer Loyalty, Help Desk, Online CRM.

Compare screenshots

Compare specifications

Lucrativ Specifications

Name: Lucrativ
Company: Lucrativ
Address 2828 N. Central Avenue, 7th Floor, Phoenix, AZ 85004, United States of America
Platforms: Cloud

Symantec ServiceDesk Specifications

Name: Symantec ServiceDesk
Company: Symantec
Address Symantec, Ellis Street, Mountain View, CA
Platforms: Desktop, Cloud

Compare features

Lucrativ: 0 Features

We are working to collect the list of features

Symantec ServiceDesk: 0 Features

We are working to collect the information