Compare LuminX and Dovetail Support Suite for HR - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - LuminX or Dovetail Support Suite for HR?

LuminX is more expensive to implement (TCO) than Dovetail Support Suite for HR, and Dovetail Support Suite for HR is rated higher (79/100) than LuminX (77/100). Dovetail Support Suite for HR offers users more features (2) than LuminX (0). There is a clear winner in this case and it is Dovetail Support Suite for HR!

Looking for the right Benefits Administration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ebix, Inc. Vs. Dovetail Software

Ebix, Inc.: Ebix Health, a division of Ebix, Inc., delivers integrated, flexible technology solutions for employee benefits management. Founded in 1989, the company began as a joint venture between an employee benefits administrator and a custom software development company. Today, the company provides some of the world's largest insurance carriers, third par...

Dovetail Software: Dovetail Software delivers web-based solutions and help desk programs that enable organizations to reduce administrative and support costs, diagnose and resolve complex business problems, increase efficiency, and improve employee and customer support.

Who is more expensive? LuminX or Dovetail Support Suite for HR?

The real total cost of ownership (TCO) of Benefits Administration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LuminX and Dovetail Support Suite for HR.

LuminX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LuminX is rated 10, which is much higher than the average cost of Benefits Administration software. Dovetail Support Suite for HR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LuminX is rated 10, which is much higher than the average cost of Benefits Administration software.

Bottom line: LuminX is more expensive than Dovetail Support Suite for HR.

Which software includes more/better features?

We've compared LuminX Vs. Dovetail Support Suite for HR based on some of the most important and required Benefits Administration features.

LuminX: We are still working to collect the list of features for LuminX.

Dovetail Support Suite for HR: Employee Self-Service, HR Management.

Target customer size

The software can be used for benefits management in any business size and type. Customers of the software include businesses of all sizes and a wide range of types.