Compare ManageEngine Applications and Autotask - Jul 2022

Shlomi LaviShlomi Lavi / Jul 04, 2022

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Bottom Line: Which is Better - ManageEngine Applications or Autotask?

Autotask is more expensive to implement (TCO) than ManageEngine Applications, and ManageEngine Applications is rated higher (82/100) than Autotask (75/100). ManageEngine Applications offers users more features (8) than Autotask (3). There is a clear winner in this case and it is ManageEngine Applications!

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ManageEngine Vs. Autotask Corporation

ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.

Autotask Corporation: Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project managemen...

Who is more expensive? ManageEngine Applications or Autotask?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ManageEngine Applications and Autotask.

ManageEngine Applications price starts at $395 per user/year , On a scale between 1 to 10 ManageEngine Applications Manager is rated 6, which is similar to the average cost of IT Management software. Autotask price starts at $50 per month , When comparing Autotask to its competitors, the software is rated 6 - similar to the average IT Management software cost.

Bottom line: ManageEngine Applications cost is around the same cost of Autotask.

Which software includes more/better features?

We've compared ManageEngine Applications Vs. Autotask based on some of the most important and required IT Management features.

ManageEngine Applications: Capacity Monitoring, Cross Platform Analysis, IT Asset Management, IT Cost Management, Service Management, Service Reporting, Service Request Management, Virus Management.

Autotask: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

ManageEngine is most suitable for small and medium businesses, although it is extensive enough to meet the needs of large enterprises in most cases. and Autotask's target customer size include: Small, medium and large size businesses.



ManageEngine Applications

ITQlick rating
(4.4/5)

starts at $395 per user/year

ManageEngine Applications Manager is an application and server management solution for your business. The software was designed by Zoho Corporation headquartered in California, United States. It monitors the p...

Categories: Performance Management, Intelligent Middleware, IT Management, Application Monitoring.

Autotask

ITQlick rating
(3.2/5)

starts at $50 per month

Autotask is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. Autotask received a rating of 3.2 from ITQlick team. The software cost is considered...

Categories: Billing & Invoicing, Customer Service, Expense Management, Professional Services Automation.

Compare specifications

Compare features

ManageEngine Applications: 8 Features

Capacity Monitoring
Cross Platform Analysis
IT Asset Management
IT Cost Management
Service Management
Service Reporting
Service Request Management
Virus Management

Autotask: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ManageEn...
ITQlick rating
4.4/5
Score
82/100
Pricing
6/10
License pricing
$395 per user/year
Functionality
17
Compare
Autotask
ITQlick rating
3.2/5
Score
75/100
Pricing
6.4/10
License pricing
$50 per month
Functionality
7
Crashplan
ITQlick rating
4.6/5
Score
89/100
Pricing
2.6/10
License pricing
$10 per month
Functionality
9
SevOne
ITQlick rating
4/5
Score
88/100
Pricing
5.2/10
License pricing
$2,995 per license
Functionality
3
Review
CA Servi...
ITQlick rating
3.3/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.