Shlomi Lavi /
Oct 04, 2022
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Bottom Line: Which is Better - ManageEngine Desktop Central 8 or Whatfix?
Whatfix is more expensive to implement (TCO) than ManageEngine Desktop Central 8, and ManageEngine Desktop Central 8 is rated higher (80/100) than Whatfix (77/100). ManageEngine Desktop Central 8 offers users more features (3) than Whatfix (0). There is a clear winner in this case and it is ManageEngine Desktop Central 8!
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. WHATFIX
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
WHATFIX: Whatfix is an award winning SaaS-based platform launched in April 2013, that allows businesses create interactive guides on their web platforms. Our patent pending technology can be integrated with ease across all user touch-points inside web applications. We empower businesses to ease user onboarding, improve support and reduce training effort.
Who is more expensive? ManageEngine Desktop Central 8 or Whatfix?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ManageEngine Desktop Central 8 and Whatfix.
ManageEngine Desktop Central 8 price starts at $795 per license , On a scale between 1 to 10 ManageEngine Desktop Central 8 is rated 2, which is much lower than the average cost of IT Management software. Whatfix price starts at $1,200 per year , When comparing Whatfix to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: Whatfix is more expensive than ManageEngine Desktop Central 8.
Which software includes more/better features?
We've compared ManageEngine Desktop Central 8 Vs. Whatfix based on some of the most important and required IT Management features.
ManageEngine Desktop Central 8: Data Import/Export, Basic Reports, Online Customer Support.
Whatfix: We are still working to collect the list of features for Whatfix.
Target customer size
ManageEngine Desktop Central 8's typical customers include: Medium business, Large business, Private use, The typical customers of Whatfix are the entrepreneurs engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses that fully utilizes the services from IT, web and data hosting and other related information services sectors, mainly with IT management and employee management and customer service.