Shlomi Lavi /
Aug 02, 2022
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Bottom Line: Which is Better - ManageEngine IT Asset or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than ManageEngine IT Asset, and Mhelpdesk is rated higher (95/100) than ManageEngine IT Asset (81/100). Mhelpdesk offers users more features (15) than ManageEngine IT Asset (9).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. Mhelpdesk
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? ManageEngine IT Asset or Mhelpdesk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ManageEngine IT Asset and Mhelpdesk.
ManageEngine IT Asset price starts at $795 per license , On a scale between 1 to 10 ManageEngine IT Asset Management is rated 4, which is lower than the average cost of Help Desk software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Mhelpdesk is more expensive than ManageEngine IT Asset.
Which software includes more/better features?
We've compared ManageEngine IT Asset Vs. Mhelpdesk based on some of the most important and required Help Desk features.
ManageEngine IT Asset: Automatic Property Mapping, Cost Analysis, Maintenance Overview, Online Leasing, Online Rental Applications, Paperless Work Orders, Recurring Work Orders, Space Planning.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
ManageEngine IT AssetExplorer is perfect for companies of all sizes. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.