ManageEngine ServiceDesk Plus Vs Dell KACE M300 (Sep 2020)

Shlomi LaviShlomi Lavi / Sep 15, 2020

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Bottom Line: Which is Better - ManageEngine ServiceDesk Plus or Dell KACE M300?

ManageEngine ServiceDesk Plus is more expensive to implement (TCO) than Dell KACE M300, Dell KACE M300 is rated higher (89/100) than ManageEngine ServiceDesk Plus (80/100). ManageEngine ServiceDesk Plus offers more features (5) to their users than Dell KACE M300 (3).

Looking for the right Fixed Asset Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Zoho Corporation compares with Dell?

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Dell: Dell Inc. (formerly Dell Computer) is an American multinational computer technology corporation based in Round Rock, Texas, United States, that develops, sells, repairs and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, e...

Who's more expensive? ManageEngine ServiceDesk Plus or Dell KACE M300?

The real total cost of ownership (TCO) of Fixed Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for ManageEngine ServiceDesk Plus and Dell KACE M300.

ManageEngine ServiceDesk Plus price starts at $495 per user/year , on a scale between 1 to 10 ManageEngine ServiceDesk Plus is rated 6, which is similar to the average cost of Fixed Asset Management software. Dell KACE M300 price starts at $1,999 per license , when comparing Dell KACE M300 to their competitors, the software is rated 4 - lower than the average Fixed Asset Management software cost.

Bottom line: ManageEngine ServiceDesk Plus is more expensive than Dell KACE M300.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ManageEngine ServiceDesk Plus Vs. Dell KACE M300 based on some of the most important and required Fixed Asset Management features. ManageEngine ServiceDesk Plus: API, Financial reporting, Workflow Rules & Management, Data integration, Reporting & Analytics. Dell KACE M300: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

ManageEngine ServiceDesk Plus's typical customers include: Small, medium and large size businesses, and Dell KACE M300's target customer size include: Medium and large size businesses.

ManageEngine ServiceDesk Plus

ITQlick rating
(4.3/5)

starts at $495 per user/year

ManageEngine ServiceDesk Plus is a growing cloud-based Asset management software, it is designed to support small, medium and large size business. ManageEngine ServiceDesk Plus received a rating of 4.3 from ITQ...

Categories: Fixed Asset Management, Banking CRM, Casino CRM, Customer Service.

Dell KACE M300

ITQlick rating
(3.4/5)

starts at $1,999 per license

KACE is a cloud-based endpoint help desk, inventory & asset management, designed for small businesses solution. It is a comprehensive appliance-based help desk software solution that automates the repetitive ma...

Categories: Fixed Asset Management.

Compare specifications

Compare features

ManageEngine ServiceDesk Plus: 5 Features

API
Financial reporting
Workflow Rules & Management
Data integration
Reporting & Analytics

Dell KACE M300: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ManageEngine
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
80/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$495 per user/year
Functionality
24
Compare
Dell
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$1,999 per license
Functionality
4
Review
CHEMATIX
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
4
FlexNet
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
83/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
5
Horizon
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
81/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
5
Author
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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.