Compare ManageEngine ServiceDesk Plus and Pipedrive - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - ManageEngine ServiceDesk Plus or Pipedrive?

ManageEngine ServiceDesk Plus is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than ManageEngine ServiceDesk Plus (80/100). ManageEngine ServiceDesk Plus offers users more features (5) than Pipedrive (4).

Looking for the right Fixed Asset Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoho Corporation Vs. Pipedrive

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? ManageEngine ServiceDesk Plus or Pipedrive?

The real total cost of ownership (TCO) of Fixed Asset Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ManageEngine ServiceDesk Plus and Pipedrive.

ManageEngine ServiceDesk Plus price starts at $10 per technician/month , On a scale between 1 to 10 ManageEngine ServiceDesk Plus is rated 6, which is similar to the average cost of Fixed Asset Management software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Fixed Asset Management software cost.

Bottom line: ManageEngine ServiceDesk Plus is more expensive than Pipedrive.

Which software includes more/better features?

We've compared ManageEngine ServiceDesk Plus Vs. Pipedrive based on some of the most important and required Fixed Asset Management features.

ManageEngine ServiceDesk Plus: API, Financial reporting, Workflow Rules & Management, Data integration, Reporting & Analytics.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

ManageEngine ServiceDesk Plus's typical customers include: Small, medium and large size businesses, Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.

ManageEngine ServiceDesk Plus

ITQlick rating
(4.3/5)

starts at $10 per technician/month

ManageEngine ServiceDesk Plus is a growing cloud-based Asset management software, it is designed to support small, medium and large size business. ManageEngine ServiceDesk Plus received a rating of 4.3 from ITQ...

Categories: Fixed Asset Management, Banking CRM, Casino CRM, Customer Service.

Pipedrive

ITQlick rating
(4.6/5)

starts at $9.90 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

ManageEngine ServiceDesk Plus: 5 Features

API
Financial reporting
Workflow Rules & Management
Data integration
Reporting & Analytics

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ManageEn...
ITQlick rating
4.3/5
Score
80/100
Pricing
6/10
License pricing
$10 per technician/month
Functionality
24
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
CHEMATIX
ITQlick rating
4.3/5
Score
92/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
4
Dell KAC...
ITQlick rating
3.4/5
Score
89/100
Pricing
4/10
License pricing
$50 per month
Functionality
4
FlexNet ...
ITQlick rating
3.1/5
Score
83/100
Pricing
4.8/10
License pricing
$14,678 per license
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.