Compare MantisBT and USERSNAP - May 2022

Shlomi LaviShlomi Lavi / May 21, 2022

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Bottom Line: Which is Better - MantisBT or USERSNAP?

USERSNAP is more expensive to implement (TCO) than MantisBT, USERSNAP is rated higher (90/100) than MantisBT (84/100). MantisBT offers more features (5) to their users than USERSNAP (0).

Looking for the right Issue Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How MantisBT compares with Usersnap?

MantisBT: MantisBT is a free popular web-based bugtracking system (feature list). It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. Almost any web browser should be able to function as a client. It is released under the t...

Usersnap: Are you managing 80 web projects at the same time? Organizing the communication among designers, developers, quality assurance and your customers? Or just trying to capture user feedback on your new pet project? Usersnap got you covered, no matter how small or large your projects and teams are. No endless email conversation ever again.

Who's more expensive? MantisBT or USERSNAP?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for MantisBT and USERSNAP.

MantisBT price starts at $4.95 per month , on a scale between 1 to 10 MantisBT is rated 2, which is much lower than the average cost of Issue Management software. USERSNAP price starts at $9 per 2 users/month , when comparing USERSNAP to their competitors, the software is rated 4 - lower than the average Issue Management software cost.

Bottom line:USERSNAP is more expensive than MantisBT.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared MantisBT Vs. USERSNAP based on some of the most important and required Issue Management features. MantisBT: Workflow, Issue Tracking, Issue Management, Configurable Workflow, Graphical Workflow Editor. USERSNAP: We are still working to collect the list of features for USERSNAP.

Target customer size

MantisBT's typical customers include: Small, medium and large size businesses, The typical customers of Usersnap software are the individuals or organizations in the small businesses (having one to 100 employees) and/or medium-sized businesses (having 100 to 1,000 employees) that rely on the services from the industry of IT, data hosting and information related services, mainly about bug tracking.

MantisBT

ITQlick rating
(4/5)

starts at $4.95 per month

MantisBT is a web-based Issue Management software that enables Team managers to collaborate between members and clients and manage access control based on project roles.

Categories: Team Collaboration, Workflow Management, Vendor Management, Issue Management.

USERSNAP

ITQlick rating
(5/5)

starts at $9 per 2 users/month

Usersnap is a bug tracking software giving users the tool they need in reporting bugs in their browser.

Categories: Bug Tracking.

Compare specifications

Compare features

MantisBT: 5 Features

Workflow
Issue Tracking
Issue Management
Configurable Workflow
Graphical Workflow Editor

USERSNAP: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
Compare
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
Trac
ITQlick rating
4.3/5
Score
79/100
Pricing
3/10
License pricing
$1,125 per year
Functionality
5
Review
Planio
ITQlick rating
4.6/5
Score
78/100
Pricing
6/10
License pricing
$21.56 per month
Functionality
18
Review

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.