Shlomi Lavi /
Jun 19, 2022
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Bottom Line: Which is Better - Marchex or Callcap?
Marchex is more expensive to implement (TCO) than Callcap, and Callcap is rated higher (83/100) than Marchex (62/100).
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Marchex Vs. Callcap
Marchex: Marchex is a mobile advertising technology company. The company provides a suite of products and services for businesses that depend on consumer phone calls to drive sales.
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
Who is more expensive? Marchex or Callcap?
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Marchex and Callcap.
Marchex price starts at $500 per month , On a scale between 1 to 10 Marchex is rated 6, which is similar to the average cost of Call Tracking software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.
Bottom line: Marchex cost is around the same cost of Callcap.
Which software includes more/better features?
We've compared Marchex Vs. Callcap based on some of the most important and required Call Tracking features.
Marchex: We are still working to collect the list of features for Marchex.
Callcap: We are still working to collect the list of features for Callcap.
Target customer size
Marchex's typical customers include: Small, medium and large size businesses, and Callcap's target customer size include: Small, medium and large size businesses.