Compare Market Dialer and CorvisaOne Contact Center - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Market Dialer or CorvisaOne Contact Center?

Market Dialer is more expensive to implement (TCO) than CorvisaOne Contact Center, and CorvisaOne Contact Center is rated higher (80/100) than Market Dialer (55/100). Market Dialer offers users more features (14) than CorvisaOne Contact Center (5).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Convoso (formerly SafeSoft Solutions) Vs. CorvisaCloud

Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...

CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.

Who is more expensive? Market Dialer or CorvisaOne Contact Center?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Market Dialer and CorvisaOne Contact Center.

Market Dialer price starts at $149 per user/month , On a scale between 1 to 10 Market Dialer is rated 6, which is similar to the average cost of Contact Management software. CorvisaOne Contact Center price starts at $125 per user/month , When comparing CorvisaOne Contact Center to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: Market Dialer is more expensive than CorvisaOne Contact Center.

Which software includes more/better features?

We've compared Market Dialer Vs. CorvisaOne Contact Center based on some of the most important and required Contact Management features.

Market Dialer: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CRM with Call Center.

CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.

Target customer size

The software has been designed for all business sizes, including new startups and large enterprises. The software is a viable solution for businesses of all sizes and types.