Compare Masergy UCaaS and Nextiva VoIP - Jan 2023

Shlomi LaviShlomi Lavi / Jan 16, 2023

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Bottom Line: Which is Better - Masergy UCaaS or Nextiva VoIP?

Masergy UCaaS is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Masergy UCaaS (79/100). Nextiva VoIP offers users more features (11) than Masergy UCaaS (5). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Masergy Vs. Nextiva

Masergy: Masergy owns and operates the largest independent global cloud networking platform, delivering fully-managed global hybrid networks, advanced managed security and cloud unified communication solutions to enterprises. We began disrupting the enterprise IT ecosystem in 2001 and never looked back. We are a company comprised of industry firsts. From o...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Masergy UCaaS or Nextiva Business VoIP?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Masergy UCaaS and Nextiva Business VoIP.

Masergy UCaaS accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Masergy UCaaS is rated 2, which is much lower than the average cost of VoIP software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Masergy UCaaS cost is around the same cost of Nextiva Business VoIP.

Which software includes more/better features?

We've compared Masergy UCaaS Vs. Nextiva VoIP based on some of the most important and required VoIP features.

Masergy UCaaS: Chat, Call Recording, Call Center, VoIP, Internet Fax.

Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Nextiva is ideal for small companies and large call centers.



Masergy UCaaS

ITQlick rating
(2.8/5)

Masergy UCaaS is a web based business VoIP solution for businesses of all sizes. It offers such capabilities as instant messaging, built-in disaster recovery, conference calling, and others. The software was de...

Categories: Business Phone Systems, Cloud PBX, PBX Phone Systems, SIP Clients.

Nextiva VoIP

ITQlick rating
(4.2/5)

starts at $11.95 per user/month

Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Call Recording, Communications Workforce Scheduling, Computer Telephony Integration (CTI).

Compare specifications

Compare features

Masergy UCaaS: 5 Features

Chat
Call Recording
Call Center
VoIP
Internet Fax

Nextiva Business VoIP: 11 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Masergy ...
ITQlick rating
2.8/5
Score
79/100
Pricing
3.6/10
License pricing
Pricing not available
Functionality
15
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.