Compare Matter365 and Salesforce CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Matter365 or Salesforce CRM?

Matter365 is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Matter365 (82/100). Salesforce CRM offers users more features (21) than Matter365 (12). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Matter365 Vs. Salesforce.com

Matter365: Streamline your collections and AR processes with our integration with Gravity Legal payment processing platform designed specifically for law firms

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Matter365 or Salesforce?

The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Matter365 and Salesforce.

Matter365 price starts at $29.99 per user/month , On a scale between 1 to 10 Matter365 is rated 4, which is lower than the average cost of Legal Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.

Bottom line: Matter365 is more expensive than Salesforce.

Which software includes more/better features?

We've compared Matter365 Vs. Salesforce CRM based on some of the most important and required Legal Management features.

Matter365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Version Control, Accounting & Finance, Document Management, Time and Expense Tracking, Billing & Invoicing, Archiving and Retention, Collaboration Management, User Access Controls.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Matter365's typical customers include: Small, medium and large size businesses, Salesforce is optimal for people as well as companies.