Compare Mend and eClinicalWorks - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Mend or eClinicalWorks?

eClinicalWorks is more expensive to implement (TCO) than Mend, and eClinicalWorks is rated higher (97/100) than Mend (76/100). eClinicalWorks offers users more features (8) than Mend (5).

Looking for the right Telemedicine solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mend Vs. eClinicalWorks

Mend: Mend is a fully integrated patient engagement and communications platform that increases patient volume, closes gaps in care, and automates workflow while enabling medical providers to increase revenue, reduce overhead, and save time. Mend enables patients and providers to connect via smartphones, tablets or computers through telemedicine while sim...

eClinicalWorks: eClinicalWorks is a privately-held, leader in ambulatory clinical solutions. Its technology extends the use of electronic health records beyond practice walls and creates community-wide records. The company has an established customer base of more than 80,000 physicians and 472,000 plus medical professionals across all 50 states with revenues for 2...

Who is more expensive? Mend or eClinicalWorks?

The real total cost of ownership (TCO) of Telemedicine software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mend and eClinicalWorks.

Mend price starts at $49 per provider/month , On a scale between 1 to 10 Mend is rated 2, which is much lower than the average cost of Telemedicine software. eClinicalWorks price starts at $449 per provider/month + 2.9% of practice collections , When comparing eClinicalWorks to its competitors, the software is rated 4 - lower than the average Telemedicine software cost.

Bottom line: eClinicalWorks is more expensive than Mend.

Which software includes more/better features?

We've compared Mend Vs. eClinicalWorks based on some of the most important and required Telemedicine features.

Mend: Chat, Mobile Access, Project Collaboration, HIPAA Compliant, Patient portal.

eClinicalWorks: Appointment Management, Charting, E-Prescribing, E/M Coding, Handwriting Recognition.

Target customer size

Mend's typical customers include: Small, medium and large size businesses,

eClinicalWorks is a medical software solution that serves a wide range of healthcare providers, including hospitals, clinics, and private practices.