Compare Message Metric and Callcap - Jun 2022

Shlomi LaviShlomi Lavi / Jun 19, 2022

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Bottom Line: Which is Better - Message Metric or Callcap?

Callcap is more expensive to implement (TCO) than Message Metric, and Callcap is rated higher (83/100) than Message Metric (62/100).

Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Message Metric Vs. Callcap

Message Metric: Message Metric Platform members get access to the training tutorials inside the Message Metric members area, which includes: Ongoing webinars, videos, action guides, and access to our support staff.

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

Who is more expensive? Message Metric or Callcap?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Message Metric and Callcap.

Message Metric price starts at $99 per user/month , On a scale between 1 to 10 Message Metric is rated 2, which is much lower than the average cost of Call Tracking software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.

Bottom line: Callcap is more expensive than Message Metric.

Which software includes more/better features?

We've compared Message Metric Vs. Callcap based on some of the most important and required Call Tracking features.

Message Metric: We are still working to collect the list of features for Message Metric.

Callcap: We are still working to collect the list of features for Callcap.

Target customer size

Message Metric's typical customers include: Small, medium and large size businesses, and Callcap's target customer size include: Small, medium and large size businesses.



Message Metric

ITQlick rating
(4/5)

starts at $99 per user/month

Message Metric is a trending cloud-based Call Center software, it is designed to support small, medium and large size call centers. Message Metric received a rating of 4 from ITQlick team. The software cost is ...

Categories: Data Analysis Tools, Call Recording, Call Center, Call Tracking.

Callcap

ITQlick rating
(4.7/5)

starts at $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

Categories: Call Recording, CRM, Call Center, Call Tracking.

Compare specifications

Compare features

Message Metric: 0 Features

We are working to collect the list of features

Callcap: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Message ...
ITQlick rating
4/5
Score
62/100
Pricing
3.2/10
License pricing
$99 per user/month
Functionality
4
Compare
Callcap
ITQlick rating
4.7/5
Score
83/100
Pricing
6/10
License pricing
$29 per month
Functionality
4
Convirza
ITQlick rating
4/5
Score
85/100
Pricing
6.4/10
License pricing
$69 per month
Functionality
3
Call Tra...
ITQlick rating
4.5/5
Score
81/100
Pricing
3/10
License pricing
$37 per month
Functionality
3
CallTrackingMetrics
ITQlick rating
4.6/5
Score
79/100
Pricing
6/10
License pricing
$36 per month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.