Compare Metaphor Contact Center and Metaphor Contact Center - Oct 2019

Shlomi Lavi

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Bottom Line: Which is Better - Metaphor Contact Center or Metaphor Contact Center?

Metaphor Contact Center is more expensive to implement (TCO) than Metaphor Contact Center, and Metaphor Contact Center is rated with the same score (53/100) as Metaphor Contact Center (53/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

USAN INC Vs. USAN INC

USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...

USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...

Who is more expensive? Metaphor Contact Center or Metaphor Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Metaphor Contact Center and Metaphor Contact Center.

Metaphor Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Metaphor Contact Center is rated 6, which is similar to the average cost of Call Center software. Metaphor Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Metaphor Contact Center is rated 6, which is similar to the average cost of Call Center software.

Bottom line: Metaphor Contact Center cost is around the same cost of Metaphor Contact Center.

Which software includes more/better features?

We've compared Metaphor Contact Center Vs. Metaphor Contact Center based on some of the most important and required Call Center features.

Metaphor Contact Center: We are still working to collect the list of features for Metaphor Contact Center.

Metaphor Contact Center: We are still working to collect the list of features for Metaphor Contact Center.

Target customer size

Metaphor Contact Center's typical customers include: Small, medium and large size businesses, and Metaphor Contact Center's target customer size include: Small, medium and large size businesses.