Compare Metaphor IVR+ and ExecVision - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Metaphor IVR+ or ExecVision?

ExecVision is more expensive to implement (TCO) than Metaphor IVR+, and ExecVision is rated higher (88/100) than Metaphor IVR+ (84/100). Metaphor IVR+ offers users more features (5) than ExecVision (0).

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

USAN INC Vs. ExecVision

USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...

ExecVision: ExecVision focuses on enhancing Conversation Intelligence™ to transform the way executives understand their business. Conversation Intelligence™ is the next frontier of data gathering and turning conversations into actionable intelligence. ExecVision aims to improve business conversations along with turning calls into actionable data to provide exe...

Who is more expensive? Metaphor IVR+ or ExecVision?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Metaphor IVR+ and ExecVision.

Metaphor IVR+ accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Metaphor IVR+ is rated 2, which is much lower than the average cost of IVR software. ExecVision price starts at $1,254 per license , When comparing ExecVision to its competitors, the software is rated 4 - lower than the average IVR software cost.

Bottom line: ExecVision is more expensive than Metaphor IVR+.

Which software includes more/better features?

We've compared Metaphor IVR+ Vs. ExecVision based on some of the most important and required IVR features.

Metaphor IVR+: Basic Reports, Data Import/Export, Online Customer Support, Call Recording, Call Center.

ExecVision: We are still working to collect the list of features for ExecVision.

Target customer size

Metaphor IVR+'s typical customers include: Medium and large size businesses, and ExecVision's target customer size include: Small businesses and start ups.