Compare Metaphor IVR+ and GoToMeeting - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Metaphor IVR+ or GoToMeeting?

GoToMeeting is more expensive to implement (TCO) than Metaphor IVR+, and GoToMeeting is rated higher (97/100) than Metaphor IVR+ (84/100). Both tools offer the same amount of features.

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

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Who is more expensive? Metaphor IVR+ or GoToMeeting?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Metaphor IVR+ and GoToMeeting.

Metaphor IVR+ accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Metaphor IVR+ is rated 2, which is much lower than the average cost of IVR software. GoToMeeting price starts at $12 per organizer/month , When comparing GoToMeeting to its competitors, the software is rated 4 - lower than the average IVR software cost.

Bottom line: GoToMeeting is more expensive than Metaphor IVR+.

Which software includes more/better features?

We've compared Metaphor IVR+ Vs. GoToMeeting based on some of the most important and required IVR features.

Metaphor IVR+: Basic Reports, Data Import/Export, Online Customer Support, Call Recording, Call Center.

GoToMeeting: Chat, Mobile Access, Collaboration, Project Management, Scheduling.

Target customer size

Metaphor IVR+'s typical customers include: Medium and large size businesses, GoToMeeting is excellent companies of all dimensions.