Compare Mhelpdesk and AyaNova - May 2022
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Bottom Line: Which is Better - Mhelpdesk or AyaNova?
Mhelpdesk is more expensive to implement (TCO) than AyaNova, and Mhelpdesk is rated higher (95/100) than AyaNova (84/100). Mhelpdesk offers users more features (15) than AyaNova (5).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Mhelpdesk Vs. Ground Zero Tech-Works
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Ground Zero Tech-Works: AyaNova® grew out of our own internal work order and customer service software application which we had developed for our own use in our company's repair shop and field service division when we found that there was no suitable customer service software available on the market that was affordable to us as a (then) small computer customer service bu...
Who is more expensive? Mhelpdesk or AyaNova?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and AyaNova.
Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. AyaNova price starts at $159 per year , When comparing AyaNova to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Mhelpdesk is more expensive than AyaNova.
Which software includes more/better features?
We've compared Mhelpdesk Vs. AyaNova based on some of the most important and required Field Service features.
Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.
AyaNova: Billing & Invoicing, Scheduling, Inventory Management, Mobile Access, Work Order Management.
Target customer size
MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. The software is a viable product for businesses of all sizes and a wide range of types.
AyaNova
starts at $159 per year
AyaNova is a service dispatch software solution for businesses of all sizes. It offers such capabilities as billing and invoicing, call center management, customer self service, and others. The software...
Compare PricingCompare specifications
Mhelpdesk Specifications
ITQlick Score: | 95/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Field Service -> Mhelpdesk review |
Company: | Mhelpdesk |
Pricing: | starts at $374 per 10 users/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop |
Links: | Mhelpdesk review, Mhelpdesk pricing, Mhelpdesk alternatives |
AyaNova Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Field Service -> AyaNova review |
Company: | Ground Zero Tech-Works |
Pricing: | starts at $159 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | AyaNova review, AyaNova pricing, AyaNova alternatives |
Compare features
Mhelpdesk: 15 Features
AyaNova: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.