Compare Mhelpdesk and BiznusSoft - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mhelpdesk or BiznusSoft?

Mhelpdesk is more expensive to implement (TCO) than BiznusSoft, and Mhelpdesk is rated higher (95/100) than BiznusSoft (81/100). Mhelpdesk offers users more features (15) than BiznusSoft (4).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mhelpdesk Vs. Field Service

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Field Service: Field Service organizations have goals to reduce cost and to increase customer satisfaction. These goals are virtually impossible because of old and inflexible technology. FieldService360 offers a complete cloud-based, collaborative and mobile solution to begin the journey to a more productive Field Service operation that delivers greater customer ...

Who is more expensive? Mhelpdesk or BiznusSoft?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and BiznusSoft.

Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. BiznusSoft price starts at $100 per license , When comparing BiznusSoft to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Mhelpdesk is more expensive than BiznusSoft.

Which software includes more/better features?

We've compared Mhelpdesk Vs. BiznusSoft based on some of the most important and required Field Service features.

Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.

BiznusSoft: Service Management, Customizable Fields, Inventory Management, Work Order Management.

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. BiznusSoft works perfectly with companies of all sizes, starting from small and startups, freelancers to large enterprises.