Compare Mhelpdesk and Kickserv - Mar 2022
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Bottom Line: Which is Better - Mhelpdesk or Kickserv?
Mhelpdesk is more expensive to implement (TCO) than Kickserv, and Mhelpdesk is rated higher (95/100) than Kickserv (93/100). Mhelpdesk offers users more features (15) than Kickserv (11).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Mhelpdesk Vs. Kickserv
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...
Who is more expensive? Mhelpdesk or Kickserv?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and Kickserv.
Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. Kickserv price starts at $31 per month , When comparing Kickserv to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Mhelpdesk is more expensive than Kickserv.
Which software includes more/better features?
We've compared Mhelpdesk Vs. Kickserv based on some of the most important and required Field Service features.
Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.
Kickserv: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support.
Target customer size
MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar.
Kickserv
starts at $31 per month
Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, job...
Compare PricingCompare specifications
Mhelpdesk Specifications
ITQlick Score: | 95/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Field Service -> Mhelpdesk review |
Company: | Mhelpdesk |
Pricing: | starts at $374 per 10 users/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop |
Links: | Mhelpdesk review, Mhelpdesk pricing, Mhelpdesk alternatives |
Kickserv Specifications
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Field Service -> Kickserv review |
Company: | Kickserv |
Pricing: | starts at $31 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Kickserv review, Kickserv pricing, Kickserv alternatives |
Compare features
Mhelpdesk: 15 Features
Kickserv: 11 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.