Compare Microsoft Dynamics 365 vs NetSuite CRM

Let our CRM Software Experts help you find the right Software for your business!

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Microsoft
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$190 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$129 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Base
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
NeonCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review
amoCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review

Microsoft Dynamics 365 Vs. NetSuite CRM: Which is better?

Shlomi Lavi / Nov 20, 2019

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises use NetSuite to run more effectively without the high costs and inefficiency of on-premise systems. By using NetSuite to automate operations, streamline processes and access real-time business information anytime, anywhere, growing businesses realize breakthrough performance improvements.

Pricing/cost comparison

The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Microsoft Dynamics 365 TCO and NetSuite CRM+ total cost to help with the total cost of ownership calculation.

Microsoft Dynamics 365 price Starting from $190 per user/month , on a scale between 1 to 10 Microsoft Dynamics 365 is rated 4, which is lower than the average cost of CRM software. NetSuite CRM+ price Starting from $129 per user/month , when comparing NetSuite CRM+ to their competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line:NetSuite CRM+ is more expensive than Microsoft Dynamics 365.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Microsoft Dynamics 365 Vs. NetSuite CRM based on some of the most important and required CRM features.
Microsoft Dynamics 365: Budgeting & Forecasting, Fund-Accounting, Core Accounting, Project Budgeting, Time and Expense Tracking, Field Service, Fixed Asset Accounting, ..
NetSuite CRM+ list of features include the following: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal, .

Target customer size

Microsoft Dynamics 365's typical customers include: Small business, Medium business, Large business, This CRM solution can cater to many businesses.

Microsoft Dynamics 365

ITQlick rating
(4.3/5)

Starting from $190 per user/month

Microsoft Dynamics 365 is an integrated cloud-based business management solution that enables the user to monitor leads, automate field service, improve operations using mobile, as well as drive sales. Some of ...

Categories: Accounting & Finance, Billing & Invoicing, Budgeting & Forecasting, Financial reporting, Fixed Asset Accounting.

NetSuite CRM

ITQlick rating
(3.9/5)

Starting from $129 per user/month

NetSuite CRM+ software is a cloud-based, complete customer relationship management system that helps businesses to achieve an actual, 360-degree view of their customers. The CRM+ integrates the customer-focused...

Categories: Homebuilder CRM, CRM, Banking CRM, Casino CRM, CRM.

Compare screenshots

Compare specifications

Microsoft Dynamics 365 Specifications

Name: Microsoft Dynamics 365
Company: Microsoft
Address Microsoft Corporation, 157th Avenue Northeast, Redmond, WA
Website:https://dynamics.microsoft.com/en-us/
Platforms: Desktop, Mobile, Cloud

NetSuite CRM Specifications

Name: NetSuite CRM+
Company: NetSuite
Address NetSuite Inc, Campus Drive, San Mateo, CA
Platforms: Desktop, Mobile, Cloud

Compare features

Microsoft Dynamics 365: 7 Features

Budgeting & Forecasting
Fund-Accounting
Core Accounting
Project Budgeting
Time and Expense Tracking
Field Service
Fixed Asset Accounting

NetSuite CRM+: 8 Features

Mobile Access
Campaign Dashboard
Case Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Email Marketing