Compare Dynamics 365 and Prophet CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Dynamics 365 or Prophet CRM?

Prophet CRM is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than Prophet CRM (87/100). Dynamics 365 offers users more features (16) than Prophet CRM (5). There is a clear winner in this case and it is Dynamics 365!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. Avidian Technologies

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Avidian Technologies: We’re proud to be the makers of Prophet, CRM simplified with Outlook. We put powerful yet intuitive CRM solutions in your hands. So, you can be more organized, serve your customers better, and close more sales. With over 15,000 companies using Prophet worldwide, our driven team of Avidianites strive to help our clients succeed. That’s all we do. An...

Who is more expensive? Dynamics 365 or Prophet CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dynamics 365 and Prophet CRM.

Dynamics 365 price starts at $65 per user/month , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. Prophet CRM price starts at $25 per user/month , When comparing Prophet CRM to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Dynamics 365 cost is around the same cost of Prophet CRM.

Which software includes more/better features?

We've compared Dynamics 365 Vs. Prophet CRM based on some of the most important and required CRM features.

Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language.

Prophet CRM: Campaign Dashboard, Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. SMBs would find Prophet CRM to be very useful.