Compare Dynamics 365 and Call Box - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Dynamics 365 or Call Box?

Call Box is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than Call Box (77/100). Dynamics 365 offers users more features (16) than Call Box (0). There is a clear winner in this case and it is Dynamics 365!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. Call Box

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...

Who is more expensive? Dynamics 365 or Call Box?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dynamics 365 and Call Box.

Dynamics 365 price starts at $65 per user/month , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software.

Bottom line: Call Box is more expensive than Dynamics 365.

Which software includes more/better features?

We've compared Dynamics 365 Vs. Call Box based on some of the most important and required CRM features.

Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language.

Call Box: We are still working to collect the list of features for Call Box.

Target customer size

Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. and Call Box's target customer size include: Start up, Small business, Medium business, Large business.