Compare Dynamics 365 and Lead Capsule - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Dynamics 365 or Lead Capsule?

Lead Capsule is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than Lead Capsule (81/100). Dynamics 365 offers users more features (16) than Lead Capsule (0). There is a clear winner in this case and it is Dynamics 365!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. Lead Capsule

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Lead Capsule: Lead Capsule lead management capabilities are extremely robust. You can search for leads, in any of your configured verticals, with ease. Search options range from lead status, lead source, sales, dates, fields and data filters. Easily preview your leads and then select an action to perform. With a click of a button, you can export, sell, post to y...

Who is more expensive? Dynamics 365 or Lead Capsule?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dynamics 365 and Lead Capsule.

Dynamics 365 price starts at $65 per user/month , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. Lead Capsule price starts at $499 per user/month , When comparing Lead Capsule to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Dynamics 365 cost is around the same cost of Lead Capsule.

Which software includes more/better features?

We've compared Dynamics 365 Vs. Lead Capsule based on some of the most important and required CRM features.

Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language.

Lead Capsule: We are still working to collect the list of features for Lead Capsule.

Target customer size

Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. Users that can take advantage of Lead Capsules are those from small businesses (1-20 employees), mid-sized companies (10-100 employees) and the larger enterprises (with more than 1,000 employees) and their businesses dealing with CRM and lead management in the industry of IT and related services.