Compare Dynamics 365 and Infor CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Dynamics 365 or Infor CRM?

Infor CRM is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than Infor CRM (77/100). Dynamics 365 offers users more features (16) than Infor CRM (10). There is a clear winner in this case and it is Dynamics 365!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. Swiftpage

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Swiftpage: We've built our business on delivering the most innovative and useful digital marketing solutions, and on developing partnerships for the long term. We're now stronger than ever. Our extensive product portfolio and experienced, knowledgeable team are the right combination for your dynamic business.

Who is more expensive? Dynamics 365 or Saleslogix?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dynamics 365 and Saleslogix.

Dynamics 365 price starts at $65 per user/month , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. Saleslogix price starts at $25 per user/month , When comparing Saleslogix to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Dynamics 365 cost is around the same cost of Saleslogix.

Which software includes more/better features?

We've compared Dynamics 365 Vs. Infor CRM based on some of the most important and required CRM features.

Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language.

Saleslogix: Customer Self Service Portal, Customer Service, Document Management, Knowledge Base, Marketing Automation.

Target customer size

Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. Infor CRM is ideal for start-ups, small to medium enterprises, and freelancers.