Compare Dynamics 365 and Toast POS - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Dynamics 365 or Toast POS?

Dynamics 365 is more expensive to implement (TCO) than Toast POS, and Toast POS is rated higher (98/100) than Dynamics 365 (95/100). Dynamics 365 offers users more features (16) than Toast POS (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. Toast, Inc.

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Toast, Inc.: Toast is an all-in-one restaurant management system. We’re the partially brown, partially golden, never totally finished piece of toast. Our software is never going to be perfect in our minds. There will always be new features we can offer our customers, and a million ways we can continue to innovate and improve. We always strive to go above and b...

Who is more expensive? Dynamics 365 or Toast POS?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dynamics 365 and Toast POS.

Dynamics 365 price starts at $65 per user/month , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. Toast POS price starts at $165 per month , When comparing Toast POS to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Dynamics 365 is more expensive than Toast POS.

Which software includes more/better features?

We've compared Dynamics 365 Vs. Toast POS based on some of the most important and required CRM features.

Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language.

Toast POS: We are still working to collect the list of features for Toast POS.

Target customer size

Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. The typical individuals of Salute POS are the business owners in the small company classification (10-200 employees) as well as medium-sized (500 to 1,000) in the service market fields requiring IT, data handling and also hosting as well as other related solutions, particularly the area of restaurants/food services and POS.