Compare MindMeld and Reply.ai - May 2022

Shlomi LaviShlomi Lavi / May 28, 2022

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Bottom Line: Which is Better - MindMeld or Reply.ai?

Reply.ai is more expensive to implement (TCO) than MindMeld, and Reply.ai is rated higher (86/100) than MindMeld (83/100). Both tools offer the same amount of features.

Looking for the right AI: Chatbots solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MindMeld Vs. Reply.ai

MindMeld: MindMeld provides functionality for every step of a modern conversational workflow.

Reply.ai: Deflect support volume on all your digital channels without compromising on customer experience.

Who is more expensive? MindMeld or Reply.ai?

The real total cost of ownership (TCO) of AI: Chatbots software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for MindMeld and Reply.ai.

MindMeld accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MindMeld is rated 4, which is lower than the average cost of AI: Chatbots software. Reply.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MindMeld is rated 4, which is lower than the average cost of AI: Chatbots software.

Bottom line: MindMeld cost is around the same cost of Reply.ai.

Which software includes more/better features?

We've compared MindMeld Vs. Reply.ai based on some of the most important and required AI: Chatbots features.

MindMeld: Chat, Workflow.

Reply.ai: Chat, eCommerce.

Target customer size

MindMeld's typical customers include: Small, medium and large size businesses, and Reply.ai's target customer size include: Small, medium and large size businesses.



MindMeld

ITQlick rating
(3/5)

MindMeld is a conversational artificial intelligence that helps businesses create application structure for common use cases. The software enables businesses to create intuitive and versatile conversation inter...

Categories: AI: Chatbots, Workflow Management, Project Workflow.

Reply.ai

ITQlick rating
(3/5)

Reply.ai is a conversational artificial intelligence software that helps businesses to automate conversations without compromising customer experience. It ensures that businesses offer customized and instant se...

Categories: AI: Chatbots, eCommerce.

Compare specifications

Compare features

MindMeld: 2 Features

Chat
Workflow

Reply.ai: 2 Features

Chat
eCommerce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
MindMeld
ITQlick rating
3/5
Score
83/100
Pricing
4/10
License pricing
Pricing not available
Functionality
5
Compare
Reply.ai
ITQlick rating
3/5
Score
86/100
Pricing
4/10
License pricing
Pricing not available
Functionality
4
Kasisto
ITQlick rating
3/5
Score
89/100
Pricing
4/10
License pricing
Pricing not available
Functionality
7
Octane
ITQlick rating
3/5
Score
88/100
Pricing
4/10
License pricing
$29 per month
Functionality
10
Review
Golem.ai
ITQlick rating
3/5
Score
87/100
Pricing
4/10
License pricing
Pricing not available
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.