NICE CXone is a smarter knowledge management platform that allows organizations to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM ...
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
NICE CXone is more expensive to implement (TCO) than Verishow, and Verishow is rated higher (75/100) than NICE CXone (63/100). Verishow offers users more features (3) than NICE CXone (0). There is a clear winner in this case and it is Verishow!
Looking for the right Customer Success solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
MindTouch: MindTouch is a smarter knowledge management platform that allows organizations to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM integrations, and powerful reports. With MindTouch, your customers find your expert knowledge whenever and wherever they need it.
Hbr Labs: HBR Labs Inc. was founded in January 2007 with the goal of addressing users’ need for accurate, timely, relevant and personalized knowledge and information. HBR Labs, through its Israeli R&D subsidiary, developed web enabled core collaborative technologies to address this goal and launched a first beta site in November 2007.
The real total cost of ownership (TCO) of Customer Success software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NICE CXone and Verishow.
NICE CXone accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MindTouch is rated 6, which is similar to the average cost of Customer Success software. Verishow price starts at $39 per seat/month , When comparing Verishow to its competitors, the software is rated 2 - much lower than the average Customer Success software cost.
Bottom line: NICE CXone is more expensive than Verishow.
We've compared NICE CXone Vs. Verishow based on some of the most important and required Customer Success features.
NICE CXone: We are still working to collect the list of features for NICE CXone.
Verishow: Data Import/Export, Basic Reports, Online Customer Support.
NICE CXone's typical customers include: Start up, Small business, VeriShow is suitable for insurance industry, advertisements, web meetings, online sales and other industries that are looking for a way to provide real-time customer service experience.
NICE CXone is a smarter knowledge management platform that allows organizations to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM ...
Compare Pricingstarts at $39 per seat/month
VeriShow is a customer relationship management solution designed to help users add a human touch to their online customer engagement activities. The solution offers web enabled content-share, VoIP, chat ...
Compare PricingITQlick Score: | 63/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Customer Success -> NICE CXone review |
Company: | MindTouch |
Typical customers: | Start up, Small business |
Platforms: | Cloud |
Links: | NICE CXone review, NICE CXone pricing, NICE CXone alternatives |
ITQlick Score: | 75/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Customer Success -> Verishow review |
Company: | Hbr Labs |
Pricing: | starts at $39 per seat/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Verishow review, Verishow pricing, Verishow alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.