Compare NICE CXone and Verishow - Nov 2022

Shlomi LaviShlomi Lavi / Nov 12, 2022

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Bottom Line: Which is Better - NICE CXone or Verishow?

NICE CXone is more expensive to implement (TCO) than Verishow, and Verishow is rated higher (75/100) than NICE CXone (63/100). Verishow offers users more features (3) than NICE CXone (0). There is a clear winner in this case and it is Verishow!

Looking for the right Customer Success solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MindTouch Vs. Hbr Labs

MindTouch: MindTouch is a smarter knowledge management platform that allows organizations to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM integrations, and powerful reports. With MindTouch, your customers find your expert knowledge whenever and wherever they need it.

Hbr Labs: HBR Labs Inc. was founded in January 2007 with the goal of addressing users’ need for accurate, timely, relevant and personalized knowledge and information. HBR Labs, through its Israeli R&D subsidiary, developed web enabled core collaborative technologies to address this goal and launched a first beta site in November 2007.

Who is more expensive? NICE CXone or Verishow?

The real total cost of ownership (TCO) of Customer Success software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NICE CXone and Verishow.

NICE CXone accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MindTouch is rated 6, which is similar to the average cost of Customer Success software. Verishow price starts at $39 per seat/month , When comparing Verishow to its competitors, the software is rated 2 - much lower than the average Customer Success software cost.

Bottom line: NICE CXone is more expensive than Verishow.

Which software includes more/better features?

We've compared NICE CXone Vs. Verishow based on some of the most important and required Customer Success features.

NICE CXone: We are still working to collect the list of features for NICE CXone.

Verishow: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

NICE CXone's typical customers include: Start up, Small business, VeriShow is suitable for insurance industry, advertisements, web meetings, online sales and other industries that are looking for a way to provide real-time customer service experience.



NICE CXone

ITQlick rating
(3/5)

NICE CXone is a smarter knowledge management platform that allows organizations to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM ...

Categories: Communications, Customer Loyalty, Usage Tracking.

Verishow

ITQlick rating
(5/5)

starts at $39 per seat/month

VeriShow is a customer relationship management solution designed to help users add a human touch to their online customer engagement activities. The solution offers web enabled content-share, VoIP, chat ...

Categories: Performance Management, Video Conferencing, Content Management, Document Management, CRM.

Compare specifications

Compare features

NICE CXone: 0 Features

We are working to collect the list of features

Verishow: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
NICE CXo...
ITQlick rating
3/5
Score
63/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Compare
Verishow
ITQlick rating
5/5
Score
75/100
Pricing
2/10
License pricing
$39 per seat/month
Functionality
29
ChurnZero
ITQlick rating
4.8/5
Score
75/100
Pricing
10/10
License pricing
Pricing not available
Functionality
3
Natero
ITQlick rating
4.6/5
Score
62/100
Pricing
6/10
License pricing
$240 per month
Functionality
6
Review
UserIQ
ITQlick rating
4.5/5
Score
54/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
4
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.