Compare Mitel MiVoice and Skype for Business - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mitel MiVoice or Skype for Business?

Mitel MiVoice is more expensive to implement (TCO) than Skype for Business, and Skype for Business is rated higher (97/100) than Mitel MiVoice (75/100). Skype for Business offers users more features (3) than Mitel MiVoice (2). There is a clear winner in this case and it is Skype for Business!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mitel Vs. Microsoft

Mitel: Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of their customers. That includes more than 33 million cloud connections daily, making Mitel the world’s fastest growing provider of cloud communications. Our business communications experts serve more than 60 million users with over 2,500 ...

Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.

Who is more expensive? Mitel MiVoice or Skype for Business (formerly Lync) Software?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mitel MiVoice and Skype for Business (formerly Lync) Software.

Mitel MiVoice price starts at $25.49 per user/month , On a scale between 1 to 10 Mitel MiVoice is rated 4, which is lower than the average cost of VoIP software. Skype for Business (formerly Lync) Software price starts at $2 per user/month , When comparing Skype for Business (formerly Lync) Software to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Mitel MiVoice is more expensive than Skype for Business (formerly Lync) Software.

Which software includes more/better features?

We've compared Mitel MiVoice Vs. Skype for Business based on some of the most important and required VoIP features.

Mitel MiVoice: Call Center, VoIP.

Skype for Business (formerly Lync) Software: Chat, Conference Calling, VoIP.

Target customer size

Mitel MiVoice's typical customers include: Medium business, and Skype for Business (formerly Lync) Software's target customer size include: Small, medium and large size businesses.