Compare Mitel Unified Communications and Mitel Sky - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mitel Unified Communications or Mitel Sky?

Mitel Sky is more expensive to implement (TCO) than Mitel Unified Communications, and Mitel Sky is rated higher (87/100) than Mitel Unified Communications (83/100). Mitel Sky offers users more features (8) than Mitel Unified Communications (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mitel Vs. ShoreTel, Inc.

Mitel: Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of their customers. That includes more than 33 million cloud connections daily, making Mitel the world’s fastest growing provider of cloud communications. Our business communications experts serve more than 60 million users with over 2,500 ...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? Mitel Unified Communications or ShoreTel Sky?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mitel Unified Communications and ShoreTel Sky.

Mitel Unified Communications accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Mitel Unified Communications is rated 4, which is lower than the average cost of VoIP software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: ShoreTel Sky is more expensive than Mitel Unified Communications.

Which software includes more/better features?

We've compared Mitel Unified Communications Vs. Mitel Sky based on some of the most important and required VoIP features.

Mitel Unified Communications: We are still working to collect the list of features for Mitel Unified Communications.

ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.

Target customer size

Mitel Unified Communications's typical customers include: SMBs, The software can be deployed for small call centers as well as medium and large enterprises.